Frequently Asked Questions

Shipping

How long does shipping take?
Standard shipping takes 7–15 business days. Delivery times may vary depending on your location and the supplier.

Do you ship internationally?
Yes! We ship to the US, UK, Canada, and select EU countries. Shipping times and costs vary by destination.

How can I track my order?
Once your order ships, you'll receive a tracking number by email. You can use it to track your package in real time.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original condition. See our Return Policy for full details.

How long does a refund take?
Refunds are processed within 5–7 business days after we receive and inspect your return.

Orders

Can I cancel or modify my order?
Orders can be cancelled or modified within 24 hours of placement. Contact us immediately at [your email] if you need to make changes.

What if I received the wrong or damaged item?
Contact us within 48 hours of delivery with a photo of the item and we'll send a replacement or issue a full refund at no cost to you.

Sizing

How do I find my size?
Each product page includes a size guide. We recommend measuring yourself and comparing with the chart before ordering, as sizes may vary by brand.

Payments

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and Shop Pay.

Is my payment information secure?
Yes. All transactions are encrypted and processed securely through Shopify Payments.

Still have questions?

Contact us at [your email] and we'll get back to you within 1–2 business days.